Team Always Comes First

tacfThe definition of groupware, while still evolving, is software that helps groups share information and ideas. In theory, this would seem a worthwhile pursuit, but according to users and experts, this type of work environment is not so easy to achieve.

“Ever since we were in kindergarten we have been told to work alone and not to look at anyone else’s paper,” said Lee Sproull, a management professor at Boston University and the author of several books on group relationships. Here in the United States, Sproull said, “we are accustomed to being rewarded as individuals for individual work and ideas.”

Users report that high doses of training and management are necessary for …

Groupware Growth Remains A Tell

gpwgrThe heterogeneous environments of today’s larger corporations demand that groupware products offer cross-platform capabilities, or at least some promise of them.

Keeping that promise depends, at least partially, on vendors’ ability to agree on industry standards, says Mike Werther of BeagleSQL. As always, those wars rage on. Some vendors, however, currently support limited cross-platform capabilities within their groupware programs and are vowing farther-reaching support in the future.

The growing number and size of work groups has forced the Continue reading

Messaging And Groupware: Equal Partners

mabdgpRather than put their efforts into defining groupware, managers might do better to focus on preparing a plan to help their companies grow into collaborative computing. Electronic mail provides a foundation for incrementally adding groupware functions; however, standards must be established before the necessary infrastructure can be built.

The boundaries of E-mail as a distinct messaging application are already blurred by Continue reading